How do I ship domestically?

Domestic vendors are responsible for the shipping costs to transport goods to the URBN distribution centers and should follow the “Prepaid” Routing Instructions below, unless otherwise arranged with the buyer and approved by the URBN Transportation Department.

Domestic Prepaid Routing Instructions

 

  1. All PO’s are to be shipped to the final destination DC specified on the PO.

Vendors with prepaid freight terms are responsible for all freight charges associated with shipments to URBN, Inc.  It is preferred that the below carrier list is utilized however, you may use the carrier of your choice.  When shipping by parcel carrier, please limit the shipment to 20 cartons and 150 lbs. Any shipment that exceeds 20 cartons and 150 lbs. must be routed via common carrier.

When shipping from the Los Angeles CA commercial zone (zip codes 900-928, 930-931) to the Reno NV Distribution Center, you may choose to use Performance Team (URBN’s preferred carrier as listed below) and a chargeback for freight will be assessed.  When using Performance Team, Vendors are required to register by logging into the Performance Team Website and using the Performance Team Vendor Portal Scheduler to arrange for a pick up.  Details and instructions are listed in section # 4 below.  This only applies to shipments weighing 151 – 9,999 lbs. originating in the Los Angeles Commercial zone destined to Reno NV as shown in the table in section 5 below.

 

Carriers not included in the below list must schedule a delivery appointment with the associated URBN, Inc. receiving department (listed below).  Appointments are not required for small parcel shipments (under 151 lbs. AND fewer than 20 cartons).

Gap (Retail): 717-442-1211 or 717-442-1218

Gap (Direct): 717–442-1279

Reno Retail (Echo Ave): 775-971-1316 or 775-971-1309

Reno Direct (Moya Blvd): 775-971-1357 or 775-971-1362

  1. Important Requirements

  • LTL (Less than Truckload) and TL (Truckload) shipments are required to be palletized on 4-way pallets (grade 1 or 2).
    • For vendors shipping UK orders to the Gap DC, please see the requirements for heat-treated pallets below.
  • Bill of Lading must satisfy requirements laid out in BOL instructions page (enclosed).
  • URBN, Inc. will not be responsible for any carrier delivery notification fees, appointment fees, or detention charges.

 

  1. Bill of Lading Instructions (For Domestic Shipments Only)

A Bill of Lading is required for all domestic shipments, TL (Truckload) or LTL (Less than Truckload).  A Bill of Lading is not required for shipments shipped via small parcel (under 200 lbs. AND fewer than 20 cartons).

The following information must be legible and included on the carrier’s bill of lading:

  • Complete address of shipper
  • Complete address of consignee (“Bill to” on the Purchase Order)
  • Urban Outfitters, Inc. purchase order numbers
  • Brand (Anthro, FP, UO, etc.) and Channel (Direct or Retail)
  • Number of cartons per purchase order
  • Total number of cartons
  • Freight terms – should read “prepaid”
  • NMFC (National Motor Freight Classification number) – See Below

A Bill of Lading that does not list carton count as the number of units will result in a chargeback.  Pallet counts listed as units are not acceptable.

  1. Performance Team Website Shipping Instruction:

 Log in to the website Address: http://performanceteam.net

  • Click on “Client Zone”

RG1

  • Go to the right and click on “Login here” under “TMS Members”
  • Enter your User ID and Password and click on “Login”

RG2

 

IMPORTANT: PT requires ONE Log In per SHIPPING VENDOR for 3PL / Warehouses shipping multiple vendors.  This is due to Customer Reporting and data integrity.  The Log In credentials used must be for the specific vendor and shipping location where the freight is located

  • Be careful when using your browser’s “back” button, information entered may not be saved at all times.  Please use RETURN TO MAIN MENU to start over.
  • To make any changes to the data entered or to cancel the pickup entered via the website, please contact Urban-DPU_CA@performanceteam.net or call 562-741-1300

 

Entering a Pickup or Delivery:

 

  • A vendor may schedule a pick up on the Performance Team website anytime in advance but no later than 1 day (24 hours) in advance.
    • The actual Pickup Date selected must:
    • Be entered in PT Website at least ONE Day prior to the Pickup Date
    • NOT exceed 5 weekdays prior to the PO Start
    • Be at least 5 weekdays prior to the PO Cancel for NV
    • Be at least 7 weekdays prior to the PO Cancel for PA
    • Weekday = Monday thru Friday

 

  • Click on “Pickup Scheduling”. Deliveries may be scheduled: you will simply put the word “Delivery” in the comment line of next menu.
  • On the “Pickup Scheduling” screen- click on “New Pickup”

RG3

  • Note: All BOLD fields are mandatory entries. Use the “TAB” key on your keyboard or your mouse to move field to field.  NOTE: There will be a small delay between entries- please be patient through the system processing. 
  • Deliveries are scheduled here also: put the word “Delivery” in the comment line. Once

the details of the entry are validated by PT Customer Service, an email confirmation is sent.

  • Failure to put “Delivery” in the comment line will result in a $75 charge if driver attempts to pick up and will be passed on to the Vendor.

 

Entering Data in the Pickup Details screen:

 

  1. Contact: Normally the Shipper contact person
  2. Phone, Ext: A valid phone number
  3. Ready Date: This is the date the Shipper will have the freight ready for Pick Up by PT or the desired date to deliver to PT. Enter the date by selecting the day of week from the drop down list or type the date in the next field
  4. Ready Time: This is the time the shipper will have the freight ready for pick up by PT or the desired time to delivery to PT. Select the time from the drop down menu
    1. Freight must be ready for the driver upon arrival. If not, the driver may be pulled within 15 minutes of arriving if not being loaded
    2. If the driver is pulled, a $75 charge will be assessed and passed on to the Vendor.
    3. If the driver is detained a $60 per hour charge will be assessed and passed on to the Vendor
  5. Time Open: Start time of the Shipper; if missing- please enter
  6. Time Close: End time of the Shipper; if missing- please enter
  7. Email: A valid email address is needed.
  8. N/A

 

Comment Field: This field is used to indicate special considerations that PT dispatch will need to know such as:

“Delivery” if you are delivering to PT           Closed for lunch 12-1 pm

Lift gate Req’d                                             Bobtail Req’d, etc.

 

  • Click on “Add Consignee / Destination”

RG4

  • You will be taken to the “Consignee” menu.
  • You have two options here to select the proper Consignee which is the name of the Retail Customer you are shipping to (Urban Outfitters, Anthropologie, Free People etc.).

 

  • In the “Consignee” field- type in the first 3 letters of the consignee name and hit the “Tab” key on your keyboard OR
  • Click on “Consignee Name”. You will be taken to another menu where you will type in the first 3 letters of the consignee name and hit “Search”
    • Either choice will result in a small delay while system looks for all the Consignee’s beginning with the letters you keyed

 

  • If it does not auto-populate, the available options will appear below in a grid. “Select” from the list of Consignee’s displayed and click on “Select”
  • Once the Consignee is “Selected”, the “Consignee” screen will appear
  • The “Type” field must be selected to proceed to “Add/Update PO” (Not illuminated yet):
  • Type: Ctn = Cartons / Shippers should only select “Ctn”
  • BOL: Enter your Bill of Lading # to be used or your customer specific requirement:
  • Urban Outfitters = must enter your Pack List #
  • Cube: Enter the Total shipments cube

 

Purchase Order Entry

 

  • Every PO along with the correct cartons, weight and cube must be entered.
    • Unit entry is not required
    • Each PO # and info is keyed one line at a time. Click on “Add” to actually add the PO line.
    • All valid PO’s will be permitted entry or an “Error Message” will display.

 

  • Cube: Enter the cube (cubic feet) for each PO here (if the entire shipment’s cube was not entered in the “Consignee” menu”).
    • This is mandatory for proper load planning used by Dispatch and each Retailer to plan the number of trailers needed for pick up and load out.
    • Measure the carton: length * width * height in inches.
    • Divide that number by 1728 to convert to cubic feet.
    • Multiply that # by the # of cartons with those dimensions to get “cube”.
    • 10 Carton example at: 24″ L * 18″ W * 18″ H = 45 cube
      • Note: There is a Cube Calculator on the web “Consignee” screen for Shippers Use. A full trailer = 3200 cube; anything more requires a separate pick up record. One standard 40” * 45” * 48” pallet is approximately 50 cube.

 

  • Any PO Line may be Edited or Deleted by clicking on the correct button.
    • Do not key and leading zero’s in your PO# when scheduling.
  • Once ALL PO’s are entered, click on “Continue” to proceed to the “Consignee” page
  • There are 4 buttons to select.
    • Notice the fields “Ctn/GOH”, “Weight”, and “Cube” contain the summed totals.
      • If finished with PO entry, click on “Add” to proceed or any of the other 3 buttons:
    • Add = Proceed to finish entry in the “Pickup Details” screen.
    • Cancel = Cancel PO entry and Start Over at “Pickup Details” page.
    • Add/Update PO = Add more PO’s or Edit an existing PO entry.
    • Show All = Permits user to see all PO entries but not Edit any.
  • In the “Pickup Details” screen, there are 2 options – only pick 1:

 

  • Finalize this pick up entry and click on, “Add Pickup” or,
  • Click “Add Consignee/Destination” and repeat steps above for additional entry.

 

  • A vendor may schedule a pick up on the Performance Team website anytime in advance but no later than 1 day (24 hours) in advance.
  • The actual Pickup Date selected must:
    • Be entered in PT Website at least ONE Day prior to the Pickup Date
    • NOT exceed 5 weekdays prior to the PO Start
    • Be at least 5 weekdays prior to the PO Cancel for NV
    • Be at least 7 weekdays prior to the PO Cancel for PA
    • Weekday = Monday thru Friday

 

What is NMFC?

The National Motor Freight Classification (NMFC) guide is a list of all items, in theory, that could possibly be transported by a common carrier.  The list of items then has a class associated with each item.  The class is used by the common carrier of the goods to determine the rate of the shipment (along with distance and weight).  If you don’t know the shipment classification of your shipment, you can call your carrier, with the following information:

  • Description of items
  • Value of items
  • How items are packaged
  • Density of items – This is calculated by comparing the weights of an item with the space it takes up (pounds/cubic feet)
  • Whether the item is new or used

How can shippers access the same NMFC classes that the carriers use?
They can purchase copies of the NMFC guide, which is sold through the NMFTA (703) 838-1810

How can shipper contact the NMFC if they have questions on classes?
By calling them directly at (703) 838-1810

  1. Routing Instructions

Origin: Los Angeles Basin (zip codes 900-928, 930-931)

Weight Carrier Freight Term Contact Ship                         to Special Instructions
1-150 lbs. Small Parcel Prepaid N/A Refer to P.O. None
151 – 9,999 lbs. Performance Team Prepaid & Chargeback Urban- DPU_CA@performanceteam.netPhone (562) 741-1300Website: www.ptgt.net Refer to P.O. ONLY if PO destination is Reno Retail or Reno Direct DC – 24 Hour notice requiredNote: Vendor will receive a charge back of $ .20¢ per lb. for the freight charges from Vendor Origin to Reno NV distribution center.
201+ 9,999 lbs. YRC Prepaid YRC: (800) 610-6500 Refer to P.O. If PO destination is GFC or Gap DC

 

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Freight Term Contact Ship to Special Instructions
1-150 lbs. Small Parcel Prepaid N / A Refer to P.O. None
151 – 9,999 lbs. Gilbert East Prepaid Gilbertpickups@gilbertusa.comPhone (800) 245-6161 Refer to P.O. ONLY if PO destination is Gap DC Guaranteed same-day pickup if called in by noon
151- 9,999 lbs. YRC Prepaid YRC: (800) 610-6500 Refer to P.O. If PO destination is GFC or Reno DC

 

Origin States: All Others

Weight Carrier Freight Term Contact Ship to Special Instructions
1-150 lbs. Small Parcel Prepaid N / A Refer to P.O. None
151- 9,999 lbs. YRC Prepaid YRC: (800) 610-6500 Refer to P.O. None

 

  1. DC Shipping Addresses

For reference, the DC addresses are found below. These addresses will be on each PO and Packing List.

  1. Reno Retail DC (REN)
    6640 Echo Ave.
    Reno, NV 89506
    775-971-1316 or 775-971-1309
  2. Reno Direct DC (RNO)
    12055 Moya Blvd.
    Reno, NV 89506
    775-971-1357 or 775-971-1362
  3. Gap Retail DC (GAP)
    755 Brackbill Rd.
    Gap, PA 17527
    717-442-1211 or 717-442-1218
  4. Gap Direct DC (GFC)
    766 Brackbill Rd.
    Gap, PA 17527
    717-442-1279

Heat-Treated Pallets

For vendors shipping UK orders to the Gap DC, pallets must be in compliance with the International Standards for Phytosanitary Measures (ISPM) and International Plant Protection Convention (IPPC) standards regarding heat treatment of pallets.

HT – Stands for heat treated. Methyl Bromide (MB) fumigation is another acceptable option that complies with ISPM and IPPC standards. Heat treating requires ‘cooking’ the pallet to 130 degrees for ½ hour. The MB process is a chemical process. Either process is acceptable. In some cases, pallets may undergo both processes.

Example of Acceptable Heat-Treated Pallet

RG5

Translate »