How do I ship domestically? (Collect Vendors)

Domestic Collect Routing Instructions

The following routing instructions apply only to vendors that have been pre-approved for collect freight terms. Authorized freight collect vendors MUST ship via carriers approved by URBN. You will be charged back if you are in violation of these guidelines.

Shipments that range from 1-200 lbs should ship via UPS directly to final destination DC as indicated on your PO and packing list. Contained below in this document are detailed instructions for all heavier shipments.

1. Important Requirements

  • The Bill of Lading (BOL) must be marked as collect and must meet requirements laid out in BOL instructions (below).
  • We will not authorize prepay & add-on vendor invoices.
  • Parcel shipments must specify “Urban Outfitters” on the label, and be classified as 3rd-party, bill-to: 755 Brackbill Road, Gap, PA 17527.
  • Do NOT purchase additional insurance from carriers. Any expense for additional insurance will be charged back to the vendor.
  • All air freight shipments must have buyer authorization. Contact InboundRR@urbanout.com for routing instructions.
  • Max free time for TL (Truckload) shipment pickup is 2 hours. Any detention costs incurred at pickup will be charged back to the vendor.
  • All furniture and Canadian vendors, please contact InboundRR@urbanout.com for routing instructions.
  • URBN traffic dept requires 72 hour notice in advance of requested ship date for TL shipments. The notification must include:
    • Ready date
    • PO #
    • Origin address
    • Carton count
    • Pallet count
    • Carton & pallet dimensions
    • Whether pallets are stackable
    • Weight
    • Freight Class

2. BOL Instructions

A VICS Standard Bill of Lading (sample shown below) is required for all domestic TL (Truckload) or LTL (Less than Truckload) shipments.

The following information must be legible and included on the carrier’s bill of lading:

  • Complete address of shipper
  • Complete address of consignee (“Bill To” on the Purchase Order)
  • Urban Outfitters, Inc. purchase order number[s]
  • Brand (Anthropologie, Free People, Urban Outfitters, Terrain, and/or BHLDN)
  • Channel (Direct or Retail)
  • Number of cartons per purchase order
  • Total number of cartons
  • Freight terms – should read “collect”
  • NMFC (National Motor Freight Classification number) – See Below
  • Actual freight class if class 85 or lower.
  • Use FAK 85 if actual class is between 85 & 125 (150 for shoes)
  • Use actual class if greater than 125 (150 for shoes)

Multiple purchase orders shipped to the same location, on a given day, must be shipped on one Bill of Lading.

A Bill of Lading that does not list carton count as the number of units will result in a chargeback.  Pallet counts listed as units are not acceptable.

VICS Standard BOL Format

bol

What is NMFC?

The National Motor Freight Classification (NMFC) guide is a list of all items, in theory, that could possibly be transported by a common carrier.  The list of items then has a class associated with each item.  The class is used by the common carrier of the goods, along with distance and weight, to determine the rate of the shipment.  If you don’t know the shipment classification of your shipment, you can call your carrier with the following information:

    • Description of items
    • Value of items
    • How items are packaged
    • Density of items – This is calculated by comparing the weights of an item with the space it takes up (pounds/cubic feet)
    • Whether the item is new or used

How can shippers access the same NMFC classes that the carriers use?
They can purchase copies of the NMFC guide, which is sold through the NMFTA (703) 838-1810

How can shipper contact the NMFC if they have questions on classes?
By calling them directly at (703) 838-1810

3. UPS Parcel Instructions

Shipments ranging from 1-200 pounds ship via UPS.  UPS shipments must not exceed 20 cartons, regardless of weight.  If dimensional weight is over 200 lbs, please refer to the instructions for shipments 201-5,999 lbs.  Please make sure that “Urban Outfitters” and channel (Direct or Retail) is visible on all shipping documents.

Shipments delivering to Gap, PA DC should be marked as collect.

Shipments delivering to either of the Reno, NV DC’s or to the Gap Fulfillment Center should be marked as Third-Party, and should use the following bill-to address:

Urban Outfitters, Inc.
755 Brackbill Road
Gap, PA 17527 

UPS account number can be requested from inboundrr@urbanout.com.

Insurance

When using UPS freight collect terms, all vendors are instructed NOT to insure the shipment.  Vendors will be issued a chargeback for any insurance expenses that have been added to the freight invoice.

UPS.com Shipment Instruction

In order to ship 3rd-party via UPS, you will have to create an account on UPS.com and have a valid UPS account number.  Once created and you have entered your shipment details:

  • Select “Bill Another Third Party”
  • Enter URBN’s UPS account number in the “Account #” field
  • Enter 17527 in the “Postal Code” field
  • Select your UPS account # from the “Associate a Shipper’s UPS Account #” drop down.
  • Click the “Next” button located on the lower right hand of the screen to continue.

UPS

4. Routing Instructions

Urban Outfitters, Anthropologie, and Free People Direct-to-Consumer P.O.’s

Origin: Los Angeles Basin (shipping origin zip codes 900-928, 930-931)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert West GPRCS@gilbertusa.com      Phone (909) 628-5968
Final destination DC as indicated on PO and packing list.
24 Hour notice required
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com Phone (800) 245-6161
Final destination DC as indicated on PO and packing list.
Same-day pickup if requested by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin States: AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max. 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400         YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin States: AL, AR, CT, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV 

Weight Carrier Contact for Pickup Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max. 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required
 Urban Outfitters & Anthropologie Retail P.O.’s

Origin: Los Angeles Basin (zip codes 900-928, 930-931)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert West GPRCS@gilbertusa.com   Phone (909) 628-5968 Final destination DC as indicated on PO and packing list. 24 Hour notice required
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

 Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com Phone (800) 245-6161
Final destination DC as indicated on PO and packing list.
Same-day pickup if requested by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin States: AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

 Origin States: AL, AR, CT, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV 

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Wholesales P.O.’s only

All Origins

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 766 Brackbill Rd. Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Urban Outfitters 766 Brackbill Rd. Gap, PA 17527
6000+ lbs Swift MemphisUPS@swifttrans.com Urban Outfitters 766 Brackbill Rd. Gap, PA 17527 72 Hour notice required

 

Free People Retail P.O.’s

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com (800) 245-6161 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Same-day pickup if called in by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin:  Any – other than NY Commercial Zone

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

All BHLDN and Terrain P.O.’s (Direct and Retail)

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com (800) 245-6161 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Same-day pickup if called in by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin:  Any – other than NY Commercial Zone

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Up to class 125 (150 for shoe vendors) only. Class 150+ contact traffic dept
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

5. DC Shipping Addresses

For reference, the DC addresses are found below. These addresses will be on each PO and Packing List.

  1. Reno Retail DC (REN)
    6640 Echo Ave.
    Reno, NV 89506
    775-971-1316 or 775-971-1309
  2. Reno Direct DC (RNO)
    12055 Moya Blvd.
    Reno, NV 89506
    775-971-1357 or 775-971-1362
  3. Gap Retail DC (GAP)
    755 Brackbill Rd.
    Gap, PA 17527
    717-442-1211 or 717-442-1218
  4. Gap Direct DC (GFC)
    766 Brackbill Rd.
    Gap, PA 17527
    717-442-1279