How do I ship domestically? (Collect Vendors)

Domestic Collect Routing Instructions

The following routing instructions apply only to vendors that have been pre-approved for collect freight terms. Authorized freight collect vendors MUST ship via carriers approved by URBN. You will be charged back if you are in violation of these guidelines.

 

Shipments that range from 1-200 lbs. should ship via UPS directly to final destination DC as indicated on your PO and packing list. Contained below in this document are detailed instructions for all heavier shipments.

 

  1. Important Requirements
  • The Bill of Lading (BOL) must be marked as collect and must meet requirements laid out in BOL instructions (below).
  • We will not authorize prepay & add-on vendor invoices.
  • Parcel shipments must specify “Urban Outfitters” on the label, and be classified as 3rd-party, bill-to: 755 Brackbill Road, Gap, PA 17527.
  • Do NOT purchase additional insurance from carriers. Any expense for additional insurance will be charged back to the vendor.
  • All air freight shipments must have buyer authorization. Contact InboundRR@urbanout.comfor routing instructions.
  • Max free time for TL (Truckload) shipment pickup is 2 hours. Any detention costs incurred at pickup will be charged back to the vendor.
  • All furniture and Canadian vendors, please contact InboundRR@urbanout.comfor routing instructions.
  • URBN traffic dept requires 72 hour notice in advance of requested ship date for TL shipments. The notification must include:
  • Ready date
  • PO #
  • Origin address
  • Carton count
  • Pallet count
  • Carton & pallet dimensions
  • Whether pallets are stackable
  • Weight
  • Freight Class

 

  1. BOL Instructions

A VICS Standard Bill of Lading (sample shown below) is required for all domestic TL (Truckload) or LTL (Less than Truckload) shipments.

The following information must be legible and included on the carrier’s bill of lading:

  • Complete address of shipper
  • Complete address of consignee (“Bill To” on the Purchase Order)
  • Urban Outfitters, Inc. purchase order number[s]
  • Brand (Anthropologie, Free People, Urban Outfitters, Terrain, and/or BHLDN)
  • Channel (Direct or Retail)
  • Number of cartons per purchase order
  • Total number of cartons
  • Freight terms – should read “collect”
  • NMFC (National Motor Freight Classification number) – See Below
  • Actual freight class if class 85 or lower.
  • Use FAK 85 if actual class is between 85 & 125 (150 for shoes)
  • Use actual class if greater than 125 (150 for shoes)

 

Multiple purchase orders shipped to the same location, on a given day, must be shipped on one Bill of Lading.

A Bill of Lading that does not list carton count as the number of units will result in a chargeback.  Pallet counts listed as units are not acceptable.

VICS Standard BOL Format

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What is NMFC?

The National Motor Freight Classification (NMFC) guide is a list of all items, in theory, that could possibly be transported by a common carrier.  The list of items then has a class associated with each item.  The class is used by the common carrier of the goods, along with distance and weight, to determine the rate of the shipment.  If you don’t know the shipment classification of your shipment, you can call your carrier with the following information:

  • Description of items
  • Value of items
  • How items are packaged
  • Density of items – This is calculated by comparing the weights of an item with the space it takes up (pounds/cubic feet)
  • Whether the item is new or used

Q: How can shippers access the same NMFC classes that the carriers use?
A: They can purchase copies of the NMFC guide, which is sold through the NMFTA (703) 838-1810

Q: How can shipper contact the NMFC if they have questions on classes?
A: By calling them directly at (703) 838-1810

 

  1. UPS Parcel Instructions

Shipments ranging from 1-200 pounds ship via UPS.  UPS shipments must not exceed 20 cartons, regardless of weight.  If dimensional weight is over 200 lbs, please refer to the instructions for shipments 201-5,999 lbs.  Please make sure that “Urban Outfitters” and channel (Direct or Retail) is visible on all shipping documents.

Shipments delivering to Gap, PA DC should be marked as collect.

Shipments delivering to either of the Reno, NV DC’s or to the Gap Fulfillment Center should be marked as Third-Party, and should use the following bill-to address:

Urban Outfitters, Inc.
755 Brackbill Road
Gap, PA 17527 

UPS account number can be requested from inboundrr@urbanout.com.

 

Insurance

When using UPS freight collect terms, all vendors are instructed NOT to insure the shipment.  Vendors will be issued a chargeback for any insurance expenses that have been added to the freight invoice.

 

UPS.com Shipment Instruction

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In order to ship 3rd-party via UPS, you will have to create an account on UPS.com and have a valid UPS account number.  Once created and you have entered your shipment details:

 

  • Select “Bill Another Third Party”
  • Enter URBN’s UPS account number in the “Account #” field
  • Enter 17527 in the “Postal Code” field
  • Select your UPS account # from the “Associate a Shipper’s UPS Account #” drop down.
  • Click the “Next” button located on the lower right hand of the screen to continue.

 

 

  1. Performance Team Website Shipping Instruction:

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  • Go to the right and click on “Login here” under “TMS Members”
  • Enter your User ID and Password and click on “Login”

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IMPORTANT: PT requires ONE Log In per SHIPPING VENDOR for 3PL / Warehouses shipping multiple vendors.  This is due to Customer Reporting and data integrity.  The Log In credentials used must be for the specific vendor and shipping location where the freight is located

  • Be careful when using your browser’s “back” button, information entered may not be saved at all times.  Please use RETURN TO MAIN MENU to start over.
  • To make any changes to the data entered or to cancel the pickup entered via the website, please contact Urban-DPU_CA@performanceteam.net or call 562-741-1300

 

Entering a Pickup or Delivery:

  • Click on “Pickup Scheduling”. Deliveries may be scheduled: you will simply put the word “Delivery” in the comment line of next menu.
  • On the “Pickup Scheduling” screen- click on “New Pickup”

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  • Note: All BOLD fields are mandatory entries. Use the “TAB” key on your keyboard or your mouse to move field to field.  NOTE: There will be a small delay between entries- please be patient through the system processing. 
  • Deliveries are scheduled here also: put the word “Delivery” in the comment line. Once

the details of the entry are validated by PT Customer Service, an email confirmation is sent.

  • Failure to put “Delivery” in the comment line will result in a $75 charge if driver attempts to pick up and will be passed on to the Vendor.

 

Entering Data in the Pickup Details screen:

  1. Contact: Normally the Shipper contact person
  2. Phone, Ext: A valid phone number
  3. Ready Date: This is the date the Shipper will have the freight ready for Pick Up by PT or the desired date to deliver to PT. Enter the date by selecting the day of week from the drop down list or type the date in the next field
  4. Ready Time: This is the time the shipper will have the freight ready for pick up by PT or the desired time to delivery to PT. Select the time from the drop down menu
    1. Freight must be ready for the driver upon arrival. If not, the driver may be pulled within 15 minutes of arriving if not being loaded
    2. If the driver is pulled, a $75 charge will be assessed and passed on to the Vendor.
    3. If the driver is detained a $60 per hour charge will be assessed and passed on to the Vendor
  5. Time Open: Start time of the Shipper; if missing- please enter
  6. Time Close: End time of the Shipper; if missing- please enter
  7. Email: A valid email address is needed.
  8. N/A

 

Comment Field: This field is used to indicate special considerations that PT dispatch will need to know such as:

“Delivery” if you are delivering to PT           Closed for lunch 12-1 pm

Lift gate Req’d                                             Bobtail Req’d, etc.

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  • Click on “Add Consignee / Destination”
  • You will be taken to the “Consignee” menu.
  • You have two options here to select the proper Consignee which is the name of the Retail Customer you are shipping to (Urban Outfitters, Anthropologie, Free People etc.).

 

  • In the “Consignee” field- type in the first 3 letters of the consignee name and hit the “Tab” key on your keyboard OR
  • Click on “Consignee Name”. You will be taken to another menu where you will type in the first 3 letters of the consignee name and hit “Search”
    • Either choice will result in a small delay while system looks for all the Consignee’s beginning with the letters you keyed

 

  • If it does not auto-populate, the available options will appear below in a grid. “Select” from the list of Consignee’s displayed and click on “Select”
  • Once the Consignee is “Selected”, the “Consignee” screen will appear
  • The “Type” field must be selected to proceed to “Add/Update PO” (Not illuminated yet):
  • Type: Ctn = Cartons / Shippers should only select “Ctn”
  • BOL: Enter your Bill of Lading # to be used or your customer specific requirement:
  • Urban Outfitters = must enter your Pack List #
  • Cube: Enter the Total shipments cube

 

Purchase Order Entry

  • Every PO along with the correct cartons, weight and cube must be entered.
    • Unit entry is not required
    • Each PO # and info is keyed one line at a time. Click on “Add” to actually add the PO line.
    • All valid PO’s will be permitted entry or an “Error Message” will display.

 

  • Cube: Enter the cube (cubic feet) for each PO here (if the entire shipment’s cube was not entered in the “Consignee” menu”).
    • This is mandatory for proper load planning used by Dispatch and each Retailer to plan the number of trailers needed for pick up and load out.
    • Measure the carton: length * width * height in inches.
    • Divide that number by 1728 to convert to cubic feet.
    • Multiply that # by the # of cartons with those dimensions to get “cube”.
    • 10 Carton example at: 24″ L * 18″ W * 18″ H = 45 cube
      • Note: There is a Cube Calculator on the web “Consignee” screen for Shippers Use. A full trailer = 3200 cube; anything more requires a separate pick up record. One standard 40” * 45” * 48” pallet is approximately 50 cube.

 

  • Any PO Line may be Edited or Deleted by clicking on the correct button.
    • Do not key and leading zero’s in your PO# when scheduling.
  • Once ALL PO’s are entered, click on “Continue” to proceed to the “Consignee” page
  • There are 4 buttons to select.
    • Notice the fields “Ctn/GOH”, “Weight”, and “Cube” contain the summed totals.
      • If finished with PO entry, click on “Add” to proceed or any of the other 3 buttons:
    • Add = Proceed to finish entry in the “Pickup Details” screen.
    • Cancel = Cancel PO entry and Start Over at “Pickup Details” page.
    • Add/Update PO = Add more PO’s or Edit an existing PO entry.
    • Show All = Permits user to see all PO entries but not Edit any.
  • In the “Pickup Details” screen, there are 2 options – only pick 1:

 

  • Finalize this pick up entry and click on, “Add Pickup” or,
  • Click “Add Consignee/Destination” and repeat steps above for additional entry.

 

  1. Routing Instructions

Urban Outfitters, Anthropologie, and Free People Direct-to-Consumer P.O.’s

Origin: Los Angeles Basin (shipping origin zip codes 900-928, 930-931)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Performance Team Urban-DPU_CA@performanceteam.net Phone (562) 741-1300Website: www.ptgt.net
Final destination DC as indicated on PO and packing list.
24 Hour notice required
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com Phone (800) 245-6161
Final destination DC as indicated on PO and packing list.
Same-day pickup if requested by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin States: AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs ORMax. 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400         YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

Origin States: AL, AR, CT, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV 

Weight Carrier Contact for Pickup Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs ORMax. 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

Urban Outfitters & Anthropologie Retail P.O.’s

Origin: Los Angeles Basin (zip codes 900-928, 930-931)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Performance Team Urban-DPU_CA@performanceteam.net Phone (562) 741-1300Website: www.ptgt.net Final destination DC as indicated on PO and packing list. 24 Hour notice required
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com Phone (800) 245-6161
Final destination DC as indicated on PO and packing list.
Same-day pickup if requested by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Origin States: AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs ORMax 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

 Origin States: AL, AR, CT, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV 

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500
Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

Wholesales P.O.’s only

All Origins

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 766 Brackbill Rd. Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs ORMax 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Urban Outfitters 766 Brackbill Rd. Gap, PA 17527
6000+ lbs Swift MemphisUPS@swifttrans.com Urban Outfitters 766 Brackbill Rd. Gap, PA 17527 72 Hour notice required

 

Free People Retail P.O.’s

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com (800) 245-6161 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Same-day pickup if called in by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

 

 

Origin:  Any – other than NY Commercial Zone

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Final destination DC as indicated on PO and packing list. Refer to UPS Parcel Instructions above
201-5,999 lbs OR Max 10 skids First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Final destination DC as indicated on PO and packing list.
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

All BHLDN and Terrain P.O.’s (Direct and Retail)

Origin: CT, NJ, NY Commercial (zip codes 100-119)

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs Gilbert East Gilbertpickups@gilbertusa.com (800) 245-6161 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Same-day pickup if called in by noon
6,000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

 

 

Origin:  Any – other than NY Commercial Zone

Weight Carrier Contact Ship To Special Instructions
1-200 lbs UPS Parcel Ground (800) 742-5877 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Refer to UPS Parcel Instructions above
201-5,999 lbs First: UPS Freight Second: YRC UPSF: (800) 333-7400 YRC: (800) 610-6500 Urban Outfitters 755 Brackbill Rd Gap, PA 17527 Up to class 125 (150 for shoe vendors) only. Class 150+ contact traffic dept
6000+ lbs Swift MemphisUPS@swifttrans.com Final destination DC as indicated on PO and packing list. 72 Hour notice required

 

  1. DC Shipping Addresses

 

For reference, the DC addresses are found below. These addresses will be on each PO and Packing List.

  • Reno Retail DC (REN)
    6640 Echo Ave.
    Reno, NV 89506
    775-971-1316 or 775-971-1309
  • Reno Direct DC (RNO)
    12055 Moya Blvd.
    Reno, NV 89506
    775-971-1357 or 775-971-1362
  • Gap Retail DC (GAP)
    755 Brackbill Rd.
    Gap, PA 17527
    717-442-1211 or 717-442-1218
  • Gap Direct DC (GFC)
    766 Brackbill Rd.
    Gap, PA 17527
    717-442-1279

 

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