How do I ship a Hazardous product?


An ORM-D is a shipping mark in the US for a consumer commodity presenting a limited hazard during transportation due to form, quantity, and/or packaging.  ORM-D materials are classified as consumer commodities packaged and distributed in a form intended for sale through retail sales for personal care or household use. These items are regulated by the Department of Transportation and have special shipping and handling requirements. The Code of Federal Regulations defines hazardous material as a substance or material, including a hazardous substance, which has been determined by the Secretary of Transportation to be capable of posing an unreasonable risk to health, safety, and property when transported in commerce.  Products classified as higher degrees of hazardous material and do not fall under ORM-D classification CANNOT be accepted at Urban Outfitters, Inc. distribution centers or stores.

Examples of commonly shipped hazardous products include:

  • Aerosol cans
  • Paint
  • Perfume
  • Nail polish
  • Nail polish remover
  • Hairspray
  • Diffusers

It is essential the following procedures are adhered to so URBN continues to ship items determined to be hazardous within the limits of the law.

General Requirements for Hazardous Material Transportation:

1. Outer packaging is required to be indelibly marked with ORM-D – Consumer Commodity, and be affixed to the surface of a package on a label. The marking must be on each carton, and be separate from any other carton marking.

2. The outer packaging must be strong enough to stand up to normal travel conditions, and protect the inner packaging of the product.

3. Packaging must be closed properly with no visible leaks or breaks.

4. ORM-D shipments must be shipped by GROUND SERVICES only.

5. Urban Outfitters, Inc. requires you to send an MSDS (Material Safety Data Sheet) form. The MSDS should be emailed to prior to a purchase order being issued. We must be able to make hazardous material determination at the time the product setup occurs in our system. We cannot ship product without this information on file.

6. If you have any questions regarding these requirements, you may contact our Regulatory Compliance Dept. at (215) 454-3724. Please visit the US Regulatory Requirements section of our vendor website by going to, for additional information.

7. For more information about MSDS requirements, please see the following website:

8. In addition, a guide to classification and handling can be found at Page 50, Section 4.8 refers to MSDS and Appendix B-1 and B-2 provide sample formats.

9. You may also visit for more information regarding shipping hazardous materials.

Failure to comply with these requirements may result in a $ 200 chargeback, refusal of product, and/or seeking all necessary legal remedies.

A. Safety Matches:

  1. All cartons of safety matches must ship ground only.
  2. Cartons MUST NOT be marked ORM-
  3. Cartons MUST be marked – Safety Matches – UN #1944.
  4. The packaging requirements for safety matches are found at 49 CFR 173.186 (b). The rules state that:

Safety matches and wax ‘Vesta’ matches must be  tightly packed in securely closed inner packaging to prevent accidental ignition under conditions normally incident to transportation, and further packed in outer fiberboard, wooden, or other equivalent-type packaging. These matches in  outer packaging not exceeding 23 kg (50 pounds) gross weight are not subject to any other requirement (except marking) of this subchapter.  These matches may be packed in the same outer packaging with materials not subject to this subchapter.

For more information on how to properly pack and ship matches, please visit this website:

Fines and penalties may result if proper procedures are not followed.

Not all hazardous materials qualify for an ORM-D classification. URBN cannot  ship those items. This includes common items such as fire extinguishers, lithium batteries, fuel, and propane.

Filled lighters must contain less than 4 fluid ounces to qualify as an ORM-D.

For more information on this subject, please visit the following website:

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