DC Information

Please see URBN Distribution Center information below.

For specific booking and routing instructions, please refer to the appropriate routing guide.

DC Shipping Addresses and Contact Information:

For reference, the DC addresses are found below. These addresses will be on each PO and Packing List.

*Email is the DC preferred and most efficient  method of communication.*

  1. Reno Retail DC (REN)
    6640 Echo Ave.
    Reno, NV 89506
    775-971-1316 or 775-971-1309
    RenoRetailAppt@urbanout.com
  2. Reno Direct DC (RNO)
    12055 Moya Blvd.
    Reno, NV 89506
    775-971-1357 or 775-971-1362
    RNODirectAppointments@urbanout.com 
  3. Gap Retail DC (GAP)
    755 Brackbill Rd.
    Gap, PA 17527
    GAPDCRECEIVING@urbanout.com
  4. Gap Direct DC (GFC)
    766 Brackbill Rd.
    Gap, PA 17527
    717-442-1279
    GapFCReceivingGroup@urbanout.com
  5. Bristol Rental DC (BRO)
    2401 Green Lane
    Levittown, PA 19057
    775-350-0717
    Jschroth@urbn.com
  6. Indiana Fulfillment Center (IFC)
    Urban Outfitters DC
    501 Windy Ridge Road
    Indiana, PA 15701
    724-822-9121
    IFCreceiving@urbanout.com

 

DC Normal Hours of Operations:

  1. Reno Retail DC (REN)
    Monday – Friday
    7:00 am – 1:00 pm PST
  2. Reno Direct DC (RNO)
    Monday – Friday
    7:00 am – 2:00 pm PST
  3. Gap Retail DC (GAP)
    Monday – Friday
    7:00 am – 2:00 pm EST
  4. Gap Direct DC (GFC)
    Monday – Friday
    6:00 am – 2:00 pm EST
  5. Bristol Rental DC (BRO)
    Monday – Friday
    8:00 am – 4:30 pm EST
  6. Indiana Fulfillment Center (IFC)
    Monday – Friday
    6:30 am – 5:00 pm EST

DELIVERY REFUSALS

Merchandise delivery may be refused for the following reasons:

  • Merchandise received prior to Ship Date or after Cancel Date may be refused
  • DC Cancel date on the PO is the last day the merchandise is accepted IN DC
  • Insufficient Purchase Order information on Bill of Lading
  • Missing Packing List or improperly marked cartons
  • Split or incomplete shipments without prior approval from the buyer
  • Merchandise received with an Out of Tolerance Packing List
  • Delivery without an appointment
  • Delivery to incorrect DC address
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