DC Information

Please see URBN Distribution Center information below.

For specific booking and routing instructions, please refer to the appropriate routing guide.

DC Shipping Addresses and Contact Information:

For reference, the DC addresses are found below. These addresses will be on each PO and Packing List.

*Email is the DC preferred and most efficient  method of communication.*

  1. Reno Retail DC (REN)
    6640 Echo Ave.
    Reno, NV 89506
    775-971-1316 or 775-971-1309
  2. Reno Direct DC (RNO)
    12055 Moya Blvd.
    Reno, NV 89506
    775-971-1357 or 775-971-1362
  3. Gap Retail DC (GAP)
    755 Brackbill Rd.
    Gap, PA 17527
  4. Gap Direct DC (GFC)
    766 Brackbill Rd.
    Gap, PA 17527
  5. Bristol Rental DC (BRO)
    2401 Green Lane
    Levittown, PA 19057
  6. Indiana Fulfillment Center (IFC)
    Urban Outfitters DC
    501 Windy Ridge Road
    Indiana, PA 15701


DC Normal Hours of Operations:

  1. Reno Retail DC (REN)
    Monday – Friday
    7:00 am – 1:00 pm PST
  2. Reno Direct DC (RNO)
    Monday – Friday
    7:00 am – 2:00 pm PST
  3. Gap Retail DC (GAP)
    Monday – Friday
    7:00 am – 2:00 pm EST
  4. Gap Direct DC (GFC)
    Monday – Friday
    6:00 am – 2:00 pm EST
  5. Bristol Rental DC (BRO)
    Monday – Friday
    8:00 am – 4:30 pm EST
  6. Indiana Fulfillment Center (IFC)
    Monday – Friday
    6:30 am – 5:00 pm EST


Merchandise delivery may be refused for the following reasons:

  • Merchandise received prior to Ship Date or after Cancel Date may be refused
  • DC Cancel date on the PO is the last day the merchandise is accepted IN DC
  • Insufficient Purchase Order information on Bill of Lading
  • Missing Packing List or improperly marked cartons
  • Split or incomplete shipments without prior approval from the buyer
  • Merchandise received with an Out of Tolerance Packing List
  • Delivery without an appointment
  • Delivery to incorrect DC address
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