Contact Us

Topic Level Contact Phone Email Address
Accounts Payable USA- If your Company Name begins with: A, C, D, G, I, J, K, U, W, # Taneisha Cunningham Please Email Tcunningham@urbn.com
Accounts Payable USA- If your Company Name begins with: B, E, F, H, M, P, Q, V, X, Y Mary Kate Mateer Please Email Mmateer@urbn.com  
Accounts Payable USA- If your Company Name begins with: L, N, O, R, S, T, Z    Amanda Ciletti Please Email aciletti@urbn.com
Accounts Payable USA- Letter of Credit Primary Foreign Accounts Payable  Please Email  LOC@URBN.COM
Banking Updates Primary  Accounts Payable Department  Please Email ACHinfo@urbanout.com
Banking Updates Secondary  Accounts Payable Department  Please Email Nsmith@urbn.com
Accounts Payable USA- Wire Payment Primary Accounts Payable Department 215-454-7162 NHeckstall@urbn.com
Carton Packing & Marking Primary Vendor Compliance Assistant 717-442-1216 gswisher@urbn.com
Carton Packing & Marking Secondary Vendor Relations Assistant Coordinator 215-454-5674 tkelly@urbn.com
Checknet Systems Primary Customer Service Helpline 1-800-775-1802  Jennifer.Kuntz@checkpt.com
Checknet Systems Secondary Customer Service Helpline   Sheila.Babine@checkpt.com
Checknet Credit Department Primary Customer Service Email Please email ALSCredit@checkpt.com
Checknet Credit Department Secondary Customer Service Email Please email Nicole.Golden@checkpt.com
Consumer Product Safety- Domestic Primary Manager of Regulatory and Social Compliance 215-454-3724 lreese@urbn.com
Consumer Product Safety- Import Primary Sr. Manager of Customs Compliance 215-454-4778 kryan@urbn.com
Consumer Product Safety- Import Secondary Associate Manager of Customs Compliance 215-454-4182 belliott@urbn.com
Customs Requirements Primary Sr. Manager of Customs Compliance 215-454-4778 kryan@urbn.com
Customs Requirements Secondary Associate Manager of Customs Compliance 215-454-4182 belliott@urbn.com
Delivery Concerns- Gap- Retail Primary Receiving Dock Coordinator 717-442-1218 lcisney@urbn.com
Delivery Concerns- Gap- Retail Secondary Receiving Dock Supervisor 717-442-1211 pleiendecker@urbn.com
Delivery Concerns- Reno- Retail Primary Receiving Dock Supervisor   lbwolanin@urbn.com
Delivery Concerns- Reno- Retail Secondary Receiving Dock Clerk   dpeterson@urbn.com
Delivery Concerns – Gap – Direct Primary Receiving Team 717 – 442 – 1279 GapFCReceivingGroup@urbanout.com
Delivery Concerns – Reno – Direct Primary Receiving Dock Supervisor   myeoman@urbn.com
Delivery Concerns – Reno- Direct Secondary Receive Clerk (Appts) 775-971-1357 RNODirectReceiving@urbanout.com
Domestic Transportation Primary   717-442-8499 (fax) trafficdept@urbanout.com
Export Regulations Primary Export Supervisor Please Email cwinters@urbn.com
FineLine (FastTrak) Primary Customer Service Helpline 1-800-500-8687 support@finelinetech.com
FineLine (FastTrak) Secondary Customer Service Helpline  _ USA 1-800-465-1890 dstreet@finelinetech.com
Import Regulations Primary Sr. Manager of Customs Compliance 215-454-4619 kryan@urbn.com
Import Regulations Secondary Associate Manager of Customs Compliance 215-454-4182 belliott@urbn.com
Import Transportation – Air Primary Inbound Coordinator 215-454-4803 AFasanella@urbn.com
Import Transportation – Ocean Primary Senior Inbound Coordinator 215-454-4817 LMitchell@urbn.com
Merit Press- Security Cards Primary Merit Press 856-467-8187  
Missing Tickets & Labels Primary Data Entry Manager 717-442-1206 tdevonshire@urbn.com
Missing Tickets & Labels Secondary Vendor Relations & Compliance Manager 717-442-1219 jhallet@urbn.com
NAFTA Questions Primary Export Supervisor Please Email cseeds@urbn.com
Pre-Ticketing Procedures & Placement Primary Vendor Relations Assistant Coordinator 215-454-5674 tkelly@urbn.com
Pre-Ticketing Procedures & Placement Secondary Vendor Relations & Compliance Manager 717-442-1219 jhallet@urbn.com
Production Information Requirements Primary Buyer See Purchase Order  
Purchase Order Issues/Updates Primary Buyer See Purchase Order  
Quality Assurance Policy Primary QC and Compliance Supervisor 215-454-5657 taustin@urbn.com
Routing & Bill of Lading Primary inboundrr@urbn.com
Routing & Bill of Lading Secondary Transportation Specialist 215-454-4892 jquinet@urbn.com
Sample and T.O.P. Requirements Primary Buyer See Purchase Order  
Tradestone Questions Primary Vendor Relations Assistant Coordinator 215-454-5674 tkelly@urbn.com
Tradestone Questions Secondary Vendor Compliance Assistant 717-442-1216 gswisher@urbn.com
Tradestone Questions Tertiary     Vendor Relations & Compliance Manager       215-454-3723 bbarba@urbn.com
Urbanvendor.com Questions or Concerns Primary Vendor Relations Assistant Coordinator 215-454-5674 tkelly@urbn.com
Vendor Relations Questions Primary Vendor Relations & Compliance Manager 717-442-1219 jhallet@urbn.com
 Vendor Compliance Questions Primary Vendor Relations & Compliance Manager 717-442-1219 jhallet@urbn.com
Shortage Disputes Primary Vendor Relations Assistant Coordinator 215-454-3723 bbarba@urbn.com
Shortage Disputes Secondary Vendor Relations & Compliance Manager 717-442-1219 jhallet@urbn.com
Chargebacks Primary Vendor Relations Assistant Coordinator 215-454-3723 bbarba@urbn.com
Terms of Purchase Agreements Primary Vendor Relations Assistant Coordinator 215-454-3722 jhallet@urbn.com

 

Translate »