BILLING NAME CHANGES
If your Billing name is changing, please contact your buyer immediately, as changes to your company information may impact existing Purchase orders. A changed Billing name will result in a NEW vendor registration and may delay outstanding payment for existing orders. In the event a NEW vendor registration is required, your buyer will need the NEW Company/Billing name, Contact Name, and Email address to initiate a Tradestone Vendor Registration. For additional questions, please contact the URBN Vendor Relations Team:
Gail Swisher – email@example.com
Blair Jones – firstname.lastname@example.org
BILLING ADDRESS UPDATES
Billing address updates should be communicated directly to Vendor Relations. Please include your 5 digit URBN Vendor ID and new address for updates to be made. Please contact Ashley at email@example.com for billing address updates.
Vendor Banking information will is not visible on the Tradestone/Bamboo Rose Vendor Party Record. Vendors will only have access to view the Default Currency, Default Pay Type, Pay Term, Bank Country, and Factor Assignment.
All requests to update the Banking Information (Bank Name, Bank Acct Number/IBAN, ABA/Swift/Sort Code, US Tax Number) on the Tradestone/Bamboo Rose Party record must be submitted in iSupplier. Please review the iSupplier page for additional instructions.
Factor Assignment: A letter of assignment (on vendor letterhead) must be emailed to your AP contact with Doris Ruiz (Druiz@urbn.com) in Cc. Please include the URBN Vendor ID associated with the factor update in your email. AP will action the appropriate factor assignment to the associated URBN Vendor ID.
Factor Termination: A letter of termination (on factor letterhead) must be emailed to your AP contact with Doris Ruiz (Druiz@urbn.com) in Cc. Please include the URBN Vendor ID associated with the factor update in your email. AP will action the appropriate factor termination to the associated URBN Vendor ID.
Payment Types are determined based on the location of the vendor’s bank.
Please be sure you are aware of your Pay Type and refer to the corresponding Billing Procedures page within this section.
- Vendors with banks located internationally may be paid via Wire Transfer or Letter of Credit (requires approval).
- Vendors with banks located domestically in the United States will be paid via ACH.
Vendors, please note that your payment may be issued by our wholly-owned subsidiary, URBN US Retail LLC.
US Purchase Order Invoice Requirements:
- Domestic Shipments: Vendors are only permitted to have 1 Packing list and 1 Invoice per Domestic Purchase order/Shipment.
- Import Shipments: Vendors are encouraged to consolidate POs on the same AWB (Air) or BOL (Ocean) on the same Tradestone Commercial invoice.
*URBN defines Import as any international shipment where URBN is acting as the Importer of Record, refer to PO Import/Domestic flag.
All vendors are required to generate and send a Tradestone invoice within 5 days of your order being docked in the DC.
Invoices should be generated on Tradestone at the time goods are shipped.
Please reference the Tradestone Training page for further instructions on how to generate your invoice.
Please note, if the invoice is generated in Tradestone it does not need to be emailed as well.
*All AP/payment inquiries should be sent directly to the AP representative listed on the Contact Us page.*
For Anthropologie Direct Orders Only – Defective Allowance: A 1% defective allowance will be deducted from all apparel and accessory invoices. Defective merchandise returned by our customers will not be returned to vendors unless the units returned on a specific item substantially exceed the 1% allowance. In this event, the vendor will be contacted and informed of the problem and a Return to Vendor (RTV) will be negotiated.