What’s New?

Please be sure to regularly check this page for the latest vendor updates.

All of the below updates have been emailed out to our vendor base. If you missed any of these and need a copy of the full email update, then please reach out to EU Vendor Relations!

Please also ensure your TradeStone vendor profile is up to date with the most accurate email address to ensure you receive these important business notifications going forward: How to Update your Vendor Profile

September 2022

⭐ There are a number of public holidays in October, globally. Checknet will be closing for some of these. Please therefore ensure you order tickets/labels in advance of these dates. Closures listed below:

-Checkpoint China ZJG (Bank Holiday) closed on 10/1/2022 – 10/7/2022
-Checkpoint China Dongguan (Bank Holiday) closed on 10/1/2022
-Checkpoint China Dongguan (Bank Holiday) closed on 10/3/2022 – 10/7/2022
-Checkpoint India Chennai (Bank Holiday) closed on 10/4/2022
-Checkpoint Spain (ETI) (Bank Holiday) closed on 10/12/2022

September 2022

⭐ Free People have made updates to their tickets/labels. This does not require any changes to the vendor process, you will simply see a new code for tickets/labels when ordering from one of our preferred service bureaus. New codes listed below:


August 2022

⭐ URBN are pleased to introduce new guidelines for shipping bulky items to our UK DC (PFC) including furniture, upholstery and mirrors. To see these, please click here!

July 2022

⭐ As of Wednesday July 20th, Tradestone (URBN’s PLM System) has been updated to reflect the change in requirements for completing the Tradestone Packing List and Commercial Invoice.

To support this, the Tradestone User Manual has been updated along with the Tradestone Training Videos. Please ensure you familiarise yourselves with the new processes.

July 2022

⭐ Please see below updates for the week of 04.07 and 13.07 for Turkish Shipments due to Turkish Bank Holidays:

  • 06.07.2022 Wednesday 12.00 - Last day for approval of goods to ship the same week.
  • 07.07.2022 Thursday until 12.00 - Last day for accepting goods to our agent in Turkey.
  • 08.07.2022 Friday until 12.00 – Last day to share the commercial documents to our agent in Turkey. Warehouse will be closed after 12.00 on Friday 08.07.
  • 12.07.2022 Tuesday 12.00 – Last day for approval of goods to ship the same week.
  • 13.07.2022 Wednesday until 12.00 – Last day for accepting goods to our agent in Turkey.
  • 14.07.2022 Thursday until 12.00 - Last day to share the commercial documents.

June 2022

⭐ As a reminder, the UKCA Mark for select products placed on the market will be mandatory to ensure compliance in the UK beginning January 1st 2023. The transition period began January 1st 2021. The UKCA mark applies to most goods subject to the CE mark. To ensure compliance with the regulations in the UK and EU, URBN will require both the UKCA and CE mark for all applicable products placed on the market on or after January 1st 2023. 

May 2022

⭐ There is a bank holiday in the UK from Thursday 2nd June to Friday 3rd June. Due to this, approval dates for Turkish shipments destined for the UK will be moving forward by one day.

Vendor Booking Deadline: Tuesday 31st May at 4pm
URBN Head Office Approval Deadline: Wednesday 1st June at 2pm.

Handover times remain the same.

April 2022

⭐ NEW Component Packing Guidelines have been launched to support when 1 SKU is packed in 2 or more cartons. To see these, please click here!

February 2022

⭐ NEW Guidelines to support EU Pre-Ticketing + Packaging Requirements for vendors shipping POs to PFC (URBN’s Peterborough DC in the UK) have now been established. URBN will also be launching a NEW Pre-Pack (PPK) 3×3 Label on Sunday February 6th. This is for pre-packs only, not loose units! To view further guidance on both of these new updates, please click here! Additional to this, our Carton and Pallet Compliance Guidelines have also been updated. Please click here to see these!

Please note: failure to comply with the above compliance guidelines will result in chargebacks being raised. For further guidance on how to view your chargebacks directly in TradeStone, please see our Chargeback Guidelines on the EU Vendor Website.

January 2022

⭐ Please be advised that a new entity has been created for Free People EU Purchase Orders raised to ship to PFC in the UK. To accommodate this change, URBN will begin writing POs and Invoices to the new entity.  Please refer to the important dates below for the schedule to begin writing POs and Invoices to the new entity.

New Entity: URBN UK LTD

Important Dates:
Tuesday, February 1st: Free People EU POs raised on and after 2/1 will reflect the NEW entity – URBN UK LTD.
Tuesday, February 15th: Invoices for Free People EU POs that are generated in Tradestone on and after 2/15 will reflect the NEW entity – URBN UK LTD.

January 2022

⭐ Effective Wednesday, January 12th, the process to enter the Country of Origin (COO) on the PO prior to PO Acceptance will change. The only change to COO entry is the removal of COO on the PO Overview tab. COO will no longer be entered at the header level. Vendors will be required to enter COO for each SKU on the Details tab instead. For further guidance, please see here!

January 2022

⭐ Please be advised that Checkpoint has increased the Minimum Order Value (MOV) to $25. The MOV was previously $15. Any orders that do not meet the cost of $25 in the value of tickets/labels alone will automatically be charged $25. URBN recommends releasing the tickets and labels for multiple POs at the same time to meet the minimum. The increase will apply to any orders placed on and after January 1, 2022. At this time, the MOV for Fineline is still $15.

Additionally, please see below for Service Bureau Chinese New Year Closures:

  • Checkpoint: last day to release orders for printing/shipping out of China and Vietnam is January 10th.
  • Fineline: last day to release an order for printing/shipping out of the Shenzhen print facility is January 17th.
  • Elite (Urban Outfitters UK only): Not currently producing/releasing orders in Asia.

October 2021

⭐ To all of our Turkish vendors, please be sure to see our vendor booking deadlines for the upcoming Turkish holidays:

Turkish Holidays

October 2021

⭐ As we enter our peak season, we kindly ask that all vendors remind themselves of our requirements. Please use our Website Directory and Vendor Process to refresh on all of the key requirements. Failure to comply with these could result in chargebacks being raised!

July 2021

⭐ We are pleased to announce that our third party service bureau, Checkpoint/Checknet, have a new facility now open in Spain as of July 1st! For a full list of the locations of all of our service bureaus’ print facilities, please click here!

Please note: certain ticket types are only available at select printing facilities – the bureaus will default the nearest printing facility to the vendor based on product availability. Vendors are expected to cover all freight and duty from the designated print location to their point of delivery. 

June 2021

⭐ As of June 28th, all vendors shipping from Turkey will be required to handover their goods to our new partner, Zencargo. From this date, no POs will be accepted into the DC that have shipped via Davies Turker/Ekol. Zencargo is in the process of contacting all vendors with a handover point within Turkey. Please ensure you respond to their communication by the end of the week to get set up on their system to be able to make bookings! For further information on this, please see the Transportation section of our vendor website where information will be made live on June 28th!

May 2021

⭐ URBN’s Terms and Conditions have been updated as of May 13th 2021 (section 3e has been updated). To view these, please click here!

May 2021

⭐ POs still in NEW status (not yet accepted by the vendor) that are revised by the URBN buying team, will no longer prompt a PO status change to URBN Revision. Market vendors will no longer receive a PO revision email for changes made prior to PO acceptance. A PO will only be considered as ‘revised’ when a revision is made after the PO has been accepted in TradeStone.

May 2021

⭐ Our UK distribution centre is relocating. Over the next few months, you will see a change to the ‘ship to’ location on your POs. Please ensure all POs are accepted! The new DC will be referenced as PFC (Peterborough Fulfilment Centre). The relocation to our new site is being phased over the coming months but all purchase orders will be directed to our new fulfilment centre from July 19th 2021 onwards. However, as noted above, please make sure you are aware of the ‘ship to’ location indicated on your purchase order. Our new address is:

URBN Peterborough Fulfilment Centre, Unit 3, Forli Strada, Alwalton Hill, Peterborough, PE7 3HH

April 2021

⭐ A series of new multiple price tickets and labels has launched for Urban Outfitters only! These will replace existing single price tickets and labels for all new orders and any existing orders you have not yet received tickets/labels for. All of our service bureaus are set up to print these and the expectation is that you order through them directly. The Print Centre will not be printing these orders any more.

Please Note: This does not impact Anthropologie or Free People brands/POs!

April 2021

⭐ Please be advised that as of 13th April 2021, the Packing List Screen in TradeStone will be revised.

Please Note: The method for creating your Packing Lists has not changed, and you will only notice differences in the layout and field names.

April 2021

⭐ For those vendors who make a booking directly with our DC bookings team (brequest@urbn.com), you will now be required to enter a customs description directly in TradeStone before requesting the booking. For further guidance on how to enter this information, please visit the Customs Descriptions of Goods page.

March 2021

⭐ TradeStone now has two new queries that enable vendors to see if/when their POs have been received. You will find the instructions here: How to Check whether your POs have been Received in TradeStone.

February 2021

⭐ Urban Outfitters EU are pleased to launch a 100% recycled and recyclable poly bag through our new partner, Mainetti. All UO EU vendors should switch to using this product with immediate effect to ensure that we can all work steadily towards eliminating single use plastic from our packaging. For further guidance on this, please visit our Polybag Distributors page.

Please Note: these poly bags are only to be used by vendors fulfilling Urban Outfitters EU orders!

January 2021

⭐ HM Revenue & Customs has published new guidance on UK GSP rules. It is no longer acceptable for registered exporters using the REX system to make their preferential origin statements on our TradeStone commercial invoices. For further information on this, please visit the Preferential Certificates page.

December 2020

⭐ We have now introduced Incoterms to all EU purchase orders as part of a phased update from Dec 21st 2020. Please be sure to check the Incoterms before accepting your PO.

December 2020

⭐ On December 2nd 2020, it was announced that U.S. Customs and Border Protection (“CBP”) placed all cotton and cotton products from Xinjiang Production and Construction Corporation (“XPCC”) and its subordinate and affiliated entities on the Withhold Release Orders (“WRO”) list, based on information that reasonably indicates the use of forced labor, including convict labour. To see the full announcement and for a copy of the update that was sent out to all vendors, please reach out to EU Vendor Relations!

December 2020

⭐ The Brexit transition period exit date is scheduled for December 31st 2020, at which point, the UK will leave the EU single Market and Customs Union. This outcome will have an impact on product conformity assessment, product marking and market access for the products URBN sells within the UK and EU. To find out what this means for you as a vendor, please reach out to EU Vendor Relations for a copy of the update that was sent out to all vendors.

November 2020

⭐ All video tutorials have now been updated for help with using TradeStone – please visit the TradeStone Training page to watch these!

August 2020

Anthropologie vendors only! From Monday 17th August, our UK DC will be relocating. Please ensure you check the ‘Ship To’ field on the PO to see if this has been raised to our new DC in Peterborough (shows as PFC on the PO Report). If you ship with our nominated carrier then they will ensure the goods gets to our new DC for you but if you ship using your own carrier, then please ensure you ship to our new address. For more information, please visit the Shipping Via Own Carrier page.


March 2020

⭐ We have now rolled out our new TradeStone Commercial Invoice capability, to include UK VAT – please visit the Billing and Payment page for further information!

August 2019

⭐ We have now launched a new ticketing bureau for Urban Outfitters – Elite labels. They’ll be printing and dispatching tickets in both Turkey and the UK – please visit the Service Bureaus page for further guidance!

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