All delivered product must have a:

  1. Web label
  2. Price label (hangtags/price stickers)
  3. Poly bag

Any garments that arrive at the DC non-compliant of the above guidelines will be issued a non-negotiable chargeback.

Please Note: In the interest of sustainability, we actively encourage the use of recyclable and recycled packaging. We are continuously reviewing our supply chain to identify areas in which we can make improvements. As part of this activity we would appreciate that, wherever possible, plastics used during the packaging process are either fully recyclable or produced from recycled material. 

Please use the headings on the right hand side to navigate your way around the DC Compliance requirements for URBN.

Please contact  for all questions and queries on the presentation of orders (including packaging/ticketing/labelling etc.)